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ArcSolve Viewer Help

How to open documents, the formats the app opens, where your data stays, and how to contact us.

support@arcsolve.ai

ArcSolve Viewer is a document viewer that opens many document formats in one app on iPhone and iPad. It runs on iOS and iPadOS 27 or later. The app interface is in Korean.

Opening documents

The app opens with a document browser. Choose a document in iCloud Drive, On My iPhone, or a connected storage app. You can also choose ArcSolve Viewer from Share or "Open in…" in another app, such as Files, Mail, or a messenger.

The first screen of the app: New Document and More buttons above the document browser

"새로운 문서" (New Document) on the launch screen creates an empty Markdown document. The "더 보기…" (More) menu has "도움말" (Help), "개인정보 처리방침" (Privacy Policy), and "설정 열기" (Open Settings).

Supported formats

Hangul documents
HWP, HWPX
Page view, search, text selection and copy, opening password-protected documents, export to PDF, printing. Thumbnails and previews in the Files app
PDF
PDF
Search, page thumbnails, bookmarks, highlight and pen markup, viewing notes, signatures, opening password-protected documents
Markdown
md, markdown
Formatted view, editing with symbols hidden, images from the same folder
Text and source
txt, JSON, YAML, XML, HTML, CSS, TOML, INI, programming language source
Editing, syntax highlighting, encoding detection. CSV, TSV and HTML open in the iOS preview
Images
HEIC, JPEG, PNG, TIFF, WebP, AVIF, GIF, RAW (DNG and others)
Zoom and pan, animated images, Live Text. Rotate, flip, crop and markup for JPEG, PNG, HEIC and TIFF. SVG opens in the iOS preview
Video and audio
MP4, MOV, M4V, M4A, MP3, AAC, WAV, FLAC, AIFF and others
Playback
Office, iWork and others
DOCX, XLSX, PPTX, DOC, XLS, PPT, Pages, Numbers, Keynote, RTF, RTFD, web archives, vCard, ics
View in the iOS preview (no editing)

The app does not open formats that iOS cannot render, such as EPUB, OpenDocument (odt, ods, odp), eml, and zip. WebM, MKV, and Ogg video show a message that they cannot be played.

Editing and saving

Edits to text, Markdown, PDF, and images are saved to the original file automatically, and you can undo them. PDFs with a digital signature and images that cannot be saved in their original format are saved only as a copy. To keep the original, first make a copy with "복제" (Duplicate) in the file actions menu (document icon) in the top bar.

A PDF estimate marked up with the markup tools and signedEditing a Markdown document with the keyboard

Every document has Duplicate, Move, Export, and Print ("복제", "이동", "내보내기", "프린트") in the file actions menu, and Share and Info ("공유", "정보") in the toolbar. Rename is in the document title menu.

Add a signature to a PDF or image with "서명 추가" (Add Signature). The app stores up to 20 signatures on the device. Delete them with "서명 추가 또는 제거" (Add or Remove Signature) in the signature list.

Hangul documents (HWP, HWPX)

HWP and HWPX are view-only. You cannot edit them or fill in forms.

A Hangul (HWPX) application form opened in the app

The app draws Hangul document pages itself, based on the published HWP file format. So in some documents, table page breaks or fonts may look different from the program that made them.

For safety, the app does not open Hangul documents larger than 64 MB. Previews in the Files app show only the first few pages.

Please report documents that look different through Contact.

This product was developed with reference to Hancom's published HWP document file (.hwp) specification.

Data and privacy

The app has no accounts, advertising, or usage analytics. The app does not send documents or app information to us.

Signatures, bookmarks, last reading positions, and view settings are stored on the device. Depending on your OS settings, device backups may include them.

The app version and third-party notices are in the ArcSolve Viewer entry of the Settings app.

For details, see the ArcSolve Viewer Privacy Policy.

Deleting the app

Deleting the app removes its settings, signatures, bookmarks, and the files in the "ArcSolve Viewer" folder under On My iPhone in the Files app from the device.

Files elsewhere, such as iCloud Drive, stay. Move any files you need to another location before you delete the app.

Contact

Email support@arcsolve.ai. Please start the subject with [ArcSolve Viewer].

Include your device model, iOS version, app version (Settings > ArcSolve Viewer > 버전), and the format with the problem. Send only document files that can be shared publicly.